We know that your home and any improvements made to it are very important to you. So as a family run company with over 25 years of experience, we are confident we are the best team to carry out your work. Not only do we complete full boiler installations, but we also offer comprehensive servicing, maintenance, and repairs to ensure your boiler is running safely and efficiently.
So if you’re contemplating work on your heating system, we’d like you to consider a collaboration with us.
From start to finish, your journey as our customer is at the heart of our service; we want you to be fully satisfied. Our engagement with our customers and respect for each individual’s requirements, is what we like to think makes us a little different. Honing our experience and enthusiasm, we’ve developed a great service and team we’re proud of.
WHY CHOOSE US
Over 100’s homeowners trust us to keep them warm. Here’s why
No hidden fees or surprises. The price we quote is the price you pay, guaranteed.
Need it fast? We can install your new boiler as early as tomorrow
All our installers are fully qualified and Gas Safe registered for your peace of mind
Extended warranties available on all boilers. Total protection, no worries.
Annual service included for the first year. Plus 24/7 emergency support line.
Save up to £340/year on energy bills with our high-efficiency boilers.
Our Services
We deliver expert solutions to help your business thrive through quality and efficiency.
Here at The Gas Safe Hero, our professional and friendly Gas Safe engineers promise to provide a quick and stress-free service to install your new boiler. Our engineers are fully qualified to install all major boiler manufacturers including Baxi, Ideal, Worcester Bosch, Potterton and Vaillant amongst others. We will discuss your needs and help you select the best boiler for your property and usage requirements. We have built up good relationships with local suppliers and can supply you with a boiler which will provide excellent energy efficiency, saving you money right from the start.
Upgrading or changing your heating system is an important investment that can greatly improve comfort, energy efficiency, and safety in your home or business. Older or inefficient heating systems often consume more energy, increase utility bills, and may struggle to provide consistent heating. By switching to a modern, energy-efficient system, you can enjoy reliable performance and long-term cost savings. A new heating system is designed to meet today’s safety and efficiency standards, helping to reduce carbon emissions while keeping your property warm and comfortable. Modern systems also offer better temperature control, quieter operation, and improved reliability compared to outdated units.
Professional air conditioning installation is essential to ensure efficient performance, long-term reliability, and indoor comfort. A correctly installed AC system not only cools your space effectively but also helps reduce energy consumption and running costs. Poor installation can lead to frequent breakdowns, uneven cooling, and higher electricity bills. Our experienced and certified technicians provide complete AC installation services for homes, offices, and commercial properties. We begin with a detailed assessment of your space to recommend the most suitable air conditioning system based on room size, usage, and energy efficiency requirements. This ensures optimal performance and comfort throughout the year.
In order to prolong the life of your boiler, it’s very important that you have it serviced annually. Yearly services are often a requirement so as to maintain your warranty and will help you identify any faults promptly. A service will also tell you how efficient your boiler is, lower your energy bills and most importantly, assure you that your system is safe. Once we have serviced your boiler for the first time, we will add you to our client database and send you yearly reminders for when your next service is due.
Whether your Boiler has intermittent problems, or it's completely stopped working, our engineers here at The Gas Safe Hero can help. Give us a call and we will arrange to visit, diagnose and fix the issue. If any new parts are needed, we can supply these and when a common fault, your Boiler can usually be repaired the same day. Occasionally, this isn’t possible, perhaps if you have an older boiler or the merchants are closed, but rest assured, we will do everything we can to get you up and running as soon as possible. Whether we originally installed your boiler or not we can help.
CUSTOMER REVIEWS
4.9/5 on Trustpilot
Gas Safe Hero did an excellent job replacing my old gas boiler and radiators. First class service from quote stage, pre installation information to installation. The installation team left my house clean and tidy and I would highly recommend this company. A pleasure to deal with.
1 week ago
First class service from Gareth and team . New boiler fitted with excellent and efficient service from start to finish , few weeks later minor issue developed and came out to resolve an hour after I called .
Thank you very much .
I would not hesitate to recommend this firm. A good job well done
2 week ago
I did my research when I was looking for a new boiler and Gas Hero were highly recommended. I was very impressed with the service we received from start to finish.The communications from the beginning were very clear and precise with no hidden surprises.The staff who fitted the boiler were very professional and were excellent with our dog, who can be a little protective sometimes. Even she sat and had lunch with the fitting team.
I would highly recommend this company to anyone looking to renew their boiler.
Thank you
I would not hesitate to recommend this firm. A good job well done
5 week ago
Our team is fully operational and ready to serve your needs in the North East area.
The Boss
The Real Boss
Gas Engineer
Apprentice Gas Engineer
Gas Engineer
Gas Engineer
Apprentice Gas Engineer
Customer Experience Manager
Surveyor
Surveyor
Surveyor
Gas Hero NE Ltd T/A Gas Safe Hero is an Introducer Appointed Representative (Financial Services Register No. 1014043) of Phoenix Financial Consultants Limited (Phoenix). Phoenix is a credit broker, not a lender. Phoenix is authorised and regulated by the Financial Conduct Authority (FRN: 539195), and offers finance from its panel of lenders. All finance subject to status and credit checks.
FAQS
Everything you need to know about our boiler installation service.
Most boiler installations are completed within one day. A straightforward like-for-like replacement in the same location typically takes 4–6 hours. If the boiler needs to be relocated or the system upgraded, installation may take 1–2 days. Our engineers work efficiently to minimise disruption and ensure your heating and hot water are restored as quickly as possible.
In most cases, yes. A quick home survey or remote assessment helps us understand your current heating system and recommend the best boiler for your property. This ensures you get an accurate quote and the most suitable installation for your home.
We install boilers from leading and trusted manufacturers, including Worcester Bosch, Vaillant, Ideal, Baxi, and Alpha. These brands are known for their reliability, efficiency, and long warranties. Our engineers will recommend the best boiler based on your home size, heating needs, and budget.
Yes. All our engineers are fully Gas Safe registered, which means they are legally certified and qualified to install and work on gas appliances. Your safety is our top priority, and all work is completed in line with UK safety regulations.
We offer flexible boiler finance options to help spread the cost of your new installation. Depending on eligibility, you may be able to choose 0% interest plans or affordable monthly payments, allowing you to upgrade your heating system without paying the full cost upfront.
Most new boilers come with a manufacturer warranty of 5 to 12 years, depending on the brand and model. We also register your warranty after installation so you're fully covered for parts and labour during the warranty period.
Yes, we can move your boiler to a new location such as the loft, garage, airing cupboard, or another room if required. Relocating a boiler involves additional pipework and flue adjustments, but our engineers will advise on the most practical and cost-effective solution during your survey.
We’ll safely remove and dispose of your old boiler as part of the installation service. All waste materials are handled responsibly and recycled where possible, so you don’t have to worry about any mess or disposal.
